We are protected by Master Cancel which removes the stress and worry from booking your next holiday. You can cancel up to 2 days before the check in date for a full refund. Master Cancel’s flexible terms & conditions allow you to book with confidence, knowing that if you cancel for unforeseen circumstances, we will refund you in full. This does not cover you for the last 2 days before your arrival so we still recommend that you get UK travel insurance (just in case you were unable to travel at the last minute for health reasons for example) but it does give you peace of mind and you can book with confidence.
See our Terms & Conditions for full details.
My Stay Planner
All the information you need to enjoy your stay with us is now available online via My Stay Planner t(reduce guest books and leaflets). My Stay Planner covers direction, wifi codes, what is different due to covid-19 plus lots of ideas on where to eat, beaches to visit and the best attractions around.
Checking in and Out
We operate a contact-less check in and check out with our key safe. All information you need prior to arriving will be send via email and also available in My Stay Planner
We have completed our risk assessment and cleaning protocols (available in My Stay Planner) and they will be under constant review.
Prior to re-opening we have completed covid cleaning courses, obtained the Visit Britain Good to Go accreditation and awaiting confirmation for the AA COVID Confident accreditation